What we can build or implement for importers, distributors, workshop networks and commercial partners.
Order and sales operations automation
We can build local extensions that track orders from request to delivery and flag exceptions: blocked orders, out-of-stock items, missing confirmations, overdue deadlines, special orders or customers waiting for a response.
The system can consolidate email, files and application data, then generate tasks, notifications and priority lists for sales, call-centre and operations teams. Staff can see which customer, order or partner needs action.
Digital warranty and returns management
We can build a system that records each case with the product, part number, invoice, photographs, reason, customer and repair workshop. It checks document completeness, routes the case to the right person or supplier and tracks approval, rejection or replacement.
Customers and workshops can check progress without repeated calls. Internal teams can see overdue cases, missing documents and recurring warranty or return reasons. Commercial decisions remain with authorised staff.
Document processing with OCR and AI
We can automatically read invoices, delivery notes, receipts, warranty documents and other operational records. We extract data, check missing or incorrect fields and prepare information for import into existing systems or operator validation.
Internal assistant for call-centre and sales teams
We can build an internal tool around procedures, documentation, commercial rules and product information. It helps employees find the right information, prepare customer replies and spend less time searching across sources, with access appropriate to each role.
Sales and inventory forecasting
We can implement an existing solution that analyses order history and estimates what each customer may order, when and in what quantity. It can generate recommended baskets, prioritise customer outreach and flag declining order activity.
It can support demand estimates and highlight stockout or overstock risks. The solution acts as an intelligence layer over ERP, CRM, catalogues or ordering platforms while keeping the main systems in place. Forecasts are evaluated against the available data.