SOFTWARE · PRODUCTS · ARTIFICIAL INTELLIGENCE
Connect information with action: documents, requests and business applications in a workflow with clear rules, checks and responsibilities.
CAPABILITIES
Workflows that collect information from email, documents and business applications, carry out authorised steps and route exceptions to your team. Human approvals, activity logs and access roles are defined for each project.
Extract data from PDF invoices, purchase orders and goods-receipt documents, validate the fields and prepare ERP imports. Unclear documents and discrepancies are sent to an operator for review.
Connect ERP, CRM, email, service desks, marketplaces and reporting. Normalise incoming data and define transfer, reconciliation and error-handling rules.
Requirements, prototypes, MVPs and successive product releases. Each stage has a usable deliverable and acceptance criteria, followed by support and continuous development.
SOLUTIONS WE CAN DELIVER
What we can build or implement for importers, distributors, workshop networks and commercial partners.
We can build local extensions that track orders from request to delivery and flag exceptions: blocked orders, out-of-stock items, missing confirmations, overdue deadlines, special orders or customers waiting for a response.
The system can consolidate email, files and application data, then generate tasks, notifications and priority lists for sales, call-centre and operations teams. Staff can see which customer, order or partner needs action.
We can build a system that records each case with the product, part number, invoice, photographs, reason, customer and repair workshop. It checks document completeness, routes the case to the right person or supplier and tracks approval, rejection or replacement.
Customers and workshops can check progress without repeated calls. Internal teams can see overdue cases, missing documents and recurring warranty or return reasons. Commercial decisions remain with authorised staff.
We can automatically read invoices, delivery notes, receipts, warranty documents and other operational records. We extract data, check missing or incorrect fields and prepare information for import into existing systems or operator validation.
We can build an internal tool around procedures, documentation, commercial rules and product information. It helps employees find the right information, prepare customer replies and spend less time searching across sources, with access appropriate to each role.
We can implement an existing solution that analyses order history and estimates what each customer may order, when and in what quantity. It can generate recommended baskets, prioritise customer outreach and flag declining order activity.
It can support demand estimates and highlight stockout or overstock risks. The solution acts as an intelligence layer over ERP, CRM, catalogues or ordering platforms while keeping the main systems in place. Forecasts are evaluated against the available data.
SOFTWARE AND SERVICES
Visibility into orders, inventory, returns, warranties, sales and team activity.
Documents, requests, status updates, training and communication for partners, repair workshops and customers.
Vehicles, costs, documents, maintenance schedules and alerts.
Visits, photographs, feedback, sales opportunities and follow-up in a straightforward application.
Translation and adaptation of software interfaces, documentation, commercial materials and training content into Romanian and other target languages.
CRM systems and modules for sales, partner relationships and opportunity tracking.
Connect WhatsApp, email, telephony and the other systems used by your teams.
Quotations, reports, operational documents and customer communications based on approved data and templates.
Bug fixing, modifications and support for local non-core applications and internal tools.
Monitoring, backups, deployment and technical support based on the agreed infrastructure and responsibilities.
Websites, microsites and landing pages for projects, campaigns and brands.
Tools for sales, support and administrative work, connected to company knowledge and workflows.
WORKFLOW DESIGN
FAQ
We implement solutions and workflows around your processes, data and systems. Capabilities, integrations and autonomy limits are defined for each project.
Not necessarily. We review the available interfaces and permissions and design integration with existing systems. Compatibility is checked before committing to implementation.
We define which steps can run automatically, which need approval and how exceptions are handled. Access controls and activity logs are part of workflow design.
We begin with a process description, data examples you are allowed to share and measurable objectives. We propose a pilot or first delivery stage with deliverables and acceptance criteria.
GRAALSOFT
Tell us what you want to build, which systems you use and where work slows down. Together we define the first deliverable, the integrations and the acceptance criteria.
GraalSoft provides innovative, data-driven solutions that empower businesses to scale efficiently and achieve sustainable growth.
For Business:
Company
Address
Victoria Business Park
73-81 Bucharest-Ploiesti Road
Building C4, 4th floor,
District 1
Bucharest, Romania