Sales
Answers the customer from the phone: “in stock, in Brașov, 469 units”. No call to the warehouse, no waiting.
GraalSoft product · Stockroom, part of the Sarmis platform
Stock across every warehouse, asked by voice.
The team asks in its own words, typed or spoken, and gets stock per warehouse or a customer’s invoice straight from the ERP. Nobody opens the system for that any more.
Stock per warehousequantities, locations and data date
Text and voiceask by speaking, the answer is read aloud
Web, WhatsApp, email, Telegram, Slackask from wherever you are
Human approvalfor any irreversible action
THE CHALLENGE
“How much do we have in stock?” goes through three people and an hour.
In a distribution company, the sales rep asks on WhatsApp, someone in the warehouse opens the ERP, the answer comes later and sometimes wrong. Meanwhile the customer has called a competitor. Stockroom answers straight from the company’s data, on the same channel the question came from.
WHO IT IS FOR
Three people who no longer open the ERP to answer.
Warehouse
No longer interrupted by questions. The data it keeps in the ERP reaches whoever asks, on its own.
Management
Sees what gets asked and what is missing, with role-based reports, without asking anyone for an export.
HOW IT WORKS
You ask. It searches. It answers with proof.
- 1. Ask in your own wordsTyped or by voice, on the web, WhatsApp, email, Telegram or Slack. No product codes, no menus.
- 2. The agent interprets and queries the inventoryEvery step is shown: what it understood, what it searched, what it is preparing. Not a black box.
- 3. You get the answer with proofThe balance, quantities per warehouse, the chart, the data date. Listen to it, open Details or export CSV.
WHAT WE BUILT
An agent that sits between people and company data, with clear rules.
- ERP and database connectorsReads stock, prices and documents from the systems the company already has.
- Stock per warehouse, with a chartQuantities per warehouse, the overall balance, damaged stock shown separately, with the snapshot date.
- Invoices on requestA customer’s latest invoice or the requested document, straight in the conversation.
- Verifiable answersSteps shown (interpreting → querying inventory → preparing the answer), a Details button and CSV export.
- Voice modeAsk by speaking and have the answer read aloud. Romanian, Croatian, English.
- Multiple channelsOwn web interface, WhatsApp Business, Telegram, Slack, Gmail (side panel and mobile app).
- Honest about dataWhen a product has no records, it says so instead of reporting zero stock.
- Guardrails in code, not in the promptThe recipient is taken from the thread, irreversible actions need approval, the agent cannot raise its own autonomy level.
- Runs in the company’s accountMemory, records and action history stay in the client’s Google Workspace.
- Role-based reportsEmployee, team leader and owner see different reports, computed locally.
IN PRACTICE
Ask like you would ask a colleague. It answers from the ERP.
Examples of conversations Stockroom handles:
- “Which warehouse has CIMENT ROMCIM ULTRA 40KG?”“Recorded balance 1,309: Galați 510, Brașov 469, Oradea 255, Timișoara 40, Brașov damaged 35.” With a per-warehouse chart and the snapshot date.
- “What stock do we have for cement?”Every product containing “cement”, with quantities per warehouse.
- “What is the latest invoice for customer X?”The invoice, its date and value, from the company database, in the same conversation.
- A request that arrives by emailThe reply is prepared as a draft; a person approves it before it is sent.
- An irreversible actionExecuted once, with approval, and refused if repeated.
- A new AI providerThe model behind it can be swapped without the company losing memory or history.
THE RESULT
Operational and ready for pilots with distributors.
Stockroom is our own product, the second vertical of the Sarmis platform after Inbox Commander (email). It is operational, with over 11,000 automated tests, and pilots with distributors in Romania are next. Next on the roadmap: end-to-end quoting and orders, with human approval.
TECHNOLOGIES USED
- AI agent with guardrails implemented in code
- ERP and database connectors
- Own web interface with voice mode and CSV export
- WhatsApp Business API (Meta), Telegram, Slack, Gmail
- Runs inside the client’s Google Workspace
- AI processing in an EU region
- 11,000+ automated tests
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