The same questions, dozens of times a day.
Answers from your documentation, catalogue and rules, with the source cited.
AI chatbots connected to company data.
24/7 customer support on the website, WhatsApp and email: answers from your information, not the internet, and escalates to a person what it cannot solve.
What our clients use it for
Customers ask in the evening and at weekends.
Immediate answers; complicated cases reach the team in the morning, with context.
Every customer has different data.
The chatbot sees only what that user is allowed to: their orders, their account.
What we build
- Knowledge: documentation, FAQ, catalogue, procedures, kept up to date
- Channels: website, WhatsApp Business, email, Telegram, Slack
- Actions: find an order, create a ticket, book, with rules
- Escalation to a person and a report of what it could not answer
- Measurement: relevance, unanswered questions, satisfaction
Frequently asked questions
Can it make things up?
It answers only from your sources and says when it does not know. We test on hundreds of real questions before launch.
How long does it take?
A first chatbot on existing documentation: a few weeks. Actions in systems are added in stages.
Let’s talk about your project.
Tell us what you want to build or automate. We come back with a clear plan: what we build, what it costs and what we deliver first.